Job Description

Service Manager (Working Manager) – Commercial DDC Controls
Location: Mobile, Alabama

A well-established controls contractor with over 30 years of industry experience is seeking a Working Service Manager to lead, build, and scale its service division. This is a hands-on leadership role requiring both technical execution and strategic development. The successful candidate will play a key role in shaping the structure, processes, and team needed to grow a dedicated service department, with strong potential to expand the division over time.

Key Responsibilities

Leadership & Development

• Build and lead the service division from the ground up
• Develop and implement processes, workflows, and best practices
• Establish service agreements and drive recurring revenue growth
• Recruit, mentor, and train service technicians

Operations

• Manage and maintain service accounts
• Schedule, coordinate, and prioritize service activities
• Oversee service contracts, renewals, and client relationships
• Identify system upgrade and improvement opportunities

Technical

• Perform advanced diagnostics and troubleshooting on DDC systems
• Provide technical guidance and support to field technicians
• Assist with system commissioning, optimization, and performance improvements

Qualifications

• Strong background in DDC controls and HVAC systems
• Experience with major platforms (e.g., Niagara, Honeywell, Schneider, etc.)
• Prior leadership or management experience preferred
• Excellent organizational and communication skills
• Business-oriented mindset with a focus on growth and efficiency
• Valid driver’s license

Compensation & Benefits

• Competitive salary plus commission and profit sharing
• Company vehicle provided
• Cell phone and computer
• 3 weeks paid time off
• 11 paid holidays
• Half-day Fridays after 6 months of employment
• Blue Cross Blue Shield Gold plan (68% employer-paid)
• Dental insurance (100% employer-paid)
• 401(k) with 4% company match

This is an excellent opportunity for a motivated professional looking to take ownership of a growing service division while remaining technically engaged in the field.