Customer Engagement Specialist

Salary: upto 95K + Bonus

Location: Remote – United States

Idustry: IoT Connectivity

About the company

Edison Smart are partnered with a global IoT technology business that is expanding its commercial team. They are looking for a Customer Engagement Specialist to generate qualified opportunities, support the sales team, and help drive new business growth. This is an excellent opportunity to join a fast-growing business with clear career progression into technology sales.

Key Requirements

• Generate qualified leads through outbound prospecting.
• Qualify inbound enquiries and book discovery meetings.
• Work closely with Sales and Marketing to drive pipeline growth.
• Maintain CRM activity using Salesforce or similar platforms.
• Previous SDR, BDR, customer engagement, or sales experience preferred.
• Strong communication and relationship-building skills.
• Self-motivated and comfortable working remotely.
• Interest in IoT, SaaS, cloud, or technology solutions.
• Experience with Salesforce, Outreach, ZoomInfo, or similar tools is advantageous.
• Bachelor's degree or equivalent experience preferred.

Director, Data Center Aftermarket Services | HVAC & Liquid Cooling | Remote (US) | $400K Package

Are you a leader in data center service operations with a passion for delivering world-class aftermarket solutions?

My client, a global leader in mission-critical HVAC and cooling technologies, is expanding its newly formed Data Center & Mega Projects organization and is looking for a Director of Data Center Aftermarket Services to lead its aftermarket strategy and execution across the Americas.

This is a unique opportunity to build a dedicated team from the ground up while shaping the service experience for some of the world's largest hyperscale and industrial data center customers.

Key Responsibilities:

• Lead the strategy and execution of aftermarket service programs supporting hyperscale and large-scale data center customers.
• Build and lead a high-performing aftermarket organization focused on operational excellence and customer satisfaction.
• Partner with Sales, Operations, Engineering, Service, and Strategy teams to deliver a seamless customer experience.
• Develop innovative aftermarket offerings that differentiate the business and drive long-term customer value.
• Oversee the successful delivery of service agreements, ensuring performance against customer SLAs and financial objectives.
• Drive continuous improvement initiatives across service operations, parts fulfillment, and field execution.
• Build strong executive-level customer relationships while identifying opportunities to expand aftermarket revenue within existing accounts.

What We're Looking For:

• Associate Degree
• 8+ years of leadership experience across aftermarket services, field service, operations, sales, strategy, or general management.
• Strong experience supporting mission-critical or data center environments, ideally within HVAC, cooling, or critical infrastructure.
• Proven ability to lead complex, cross-functional programs and influence stakeholders across multiple business functions.
• Customer-focused leader with exceptional communication and relationship management skills.
• Ability to travel up to 40%.

This is an outstanding opportunity to play a key role in building the future of data center aftermarket services, leading strategic customer relationships while driving service excellence across one of the fastest-growing sectors in critical infrastructure.

If you'd like to learn more, please get in touch or send me a direct message. I'd be happy to discuss the opportunity in confidence.

Ozone Job Spec - Open Finance Technical Analyst

• Job specification
  • Job Summary
  • Key Responsibilities
  • Skills and Experience
  • About Ozone API
  • Working for Ozone API

We are partnering with a fast-growing digital banking business that combines ethical financial services with advanced AI-powered technology. The company is building a secure and scalable banking platform designed to serve customers globally while meeting the highest standards of reliability, data protection and regulatory compliance.

About the Role

As a Senior DevOps / Site Reliability Engineer, you will be responsible for keeping the platform reliable, observable and secure as it scales across a growing number of services.

You will take ownership of the Kubernetes and container infrastructure, strengthen observability and incident response practices, and implement the security and compliance controls required within a regulated banking environment.

The ideal candidate will demonstrate genuine technical depth across four key areas: observability, reliability, containers and security.

Key Responsibilities

• Monitor platform health and automate incident detection and response.
• Lead root-cause analysis for production incidents and implement long-term preventative measures.
• Operate and scale Kubernetes clusters, including upgrades, autoscaling, ingress and workload scheduling.
• Maintain high standards across container builds, runtime security and image management.
• Build and improve secure CI/CD pipelines that support rapid, safe and reversible deployments.
• Automate platform infrastructure across multiple environments using infrastructure-as-code principles.
• Ensure infrastructure changes are reviewed, controlled and deployed safely.
• Operate messaging and database platforms, including NATS and PostgreSQL.
• Develop and test backup, disaster-recovery and business-continuity processes.
• Define and improve SLOs, error budgets, alerting and on-call practices.
• Mentor engineers and contribute to wider platform and architectural decisions.

Essential Experience

• Advanced experience within DevOps, Site Reliability Engineering or Platform Engineering.
• Proven responsibility for high-availability, production-grade systems.
• Strong observability expertise across metrics, logs, traces and alerting.
• Experience with tools such as New Relic, Prometheus, Grafana or OpenTelemetry.
• Deep knowledge of Docker, Kubernetes and AWS EKS or an equivalent managed Kubernetes service.
• Production experience with container builds, runtime management, scheduling, ingress and autoscaling.
• Strong understanding of SRE principles, including SLOs, error budgets, incident command, root-cause analysis and disaster recovery.
• Experience building and securing CI/CD pipelines.
• Familiarity with data privacy, residency and regulatory requirements within regulated industries.
• Excellent communication skills with the ability to mentor others and influence technical decisions.

Desirable Experience

• Experience within banking, financial services, neobanking or regulated fintech.
• Knowledge of MENA regulatory and data-residency requirements.
• Experience operating self-managed messaging platforms such as NATS, JetStream or Kafka.
• Experience with PostgreSQL in high-availability production environments.
• Familiarity with mobile release processes through App Store Connect and Google Play.
• Previous exposure to AI or machine-learning platforms and infrastructure.

Senior Project Manager – Commercial & Industrial Construction

Location: United States
Base Salary: $150,000 - $160,000 + Bonus + Comprehensive Benefits

Our client is a leading general contractor with an outstanding reputation for delivering complex commercial and industrial construction projects across the United States. Due to continued growth and a strong project pipeline, they are seeking an experienced Senior Project Manager to lead the successful delivery of large-scale projects while managing high-performing project teams.

This is an excellent opportunity for an accomplished construction professional looking to join a company known for technical excellence, career progression, and a collaborative culture.

The Role

As the Senior Project Manager, you will take overall responsibility for the administrative, commercial, and technical management of major construction projects from pre-construction through to completion. Acting as the primary point of contact, you will ensure projects are delivered safely, on schedule, within budget, and to the highest quality standards.

Key Responsibilities

• Lead all aspects of project delivery from award through closeout.
• Manage contract administration, procurement, change orders, RFIs, submittals, scheduling, and project documentation.
• Maintain a thorough understanding of project contracts and contractual obligations.
• Secure all required permits and verify subcontractor insurance and compliance requirements.
• Plan, schedule, and chair project coordination meetings with clients, consultants, subcontractors, and internal teams.
• Lead, mentor, and develop project management staff and field teams.
• Prepare and present regular project status reports to senior leadership.
• Monitor project performance, identifying risks and implementing solutions to keep projects on track.
• Oversee project financial performance, budgets, forecasting, and cost control.
• Manage project closeout activities and ensure successful handover.
• Build and maintain strong relationships with owners, architects, engineers, consultants, and subcontractors.
• Support business development efforts by contributing to proposals, presentations, and client meetings where required.

What We're Looking For

• Bachelor's degree in Construction Management, Civil Engineering, Engineering, or a related discipline (or equivalent industry experience).
• 5-9+ years of experience managing commercial and industrial construction projects for a general contractor.
• Proven experience delivering projects from pre-construction through completion.
• Strong knowledge of construction contracts, scheduling, procurement, and commercial management.
• Excellent leadership skills with previous experience managing and developing project teams.
• Strong communication and relationship-building skills with clients, architects, engineers, and subcontractors.
• Ability to thrive in a fast-paced, deadline-driven environment.
• A proactive, solutions-focused approach with a strong commitment to delivering successful project outcomes.
• LEED accreditation or additional industry certifications would be considered an advantage but are not essential.

What's on Offer

• Base salary of $150,000-$160,000
• Performance-based bonus
• Comprehensive benefits package
• Long-term career progression with a highly respected general contractor
• Opportunity to lead complex, high-profile commercial and industrial construction projects
• Collaborative, team-oriented working environment
• Strong pipeline of secured work providing long-term career stability

If you're an experienced Senior Project Manager looking to take the next step in your career with a market-leading general contractor, we'd love to hear from you. Apply today or get in touch for a confidential discussion.

BMS Service Technician

Melbourne, VIC
Up to $120,000 + Super + Fully Maintained Company Vehicle

Are you an experienced BMS Service Technician looking to join a well-established building automation specialist with a strong reputation across Victoria?

Due to continued growth and a healthy pipeline of projects, an exciting opportunity has become available for a skilled BMS professional to join a highly experienced service team. You'll work across a diverse portfolio of commercial buildings, healthcare facilities, education, industrial sites and critical infrastructure, providing planned maintenance, fault finding, servicing and small upgrades to Building Management Systems.

The Role

As a BMS Service Technician, you'll be responsible for:

• Carrying out planned and reactive maintenance on Building Management Systems.
• Diagnosing and resolving faults across BMS hardware, controllers and field devices.
• Commissioning small works, modifications and upgrades.
• Supporting customers with technical advice and ensuring high levels of service delivery.
• Working closely with project engineers and the wider service team.
• Producing service reports and maintaining accurate documentation.
• Building strong relationships with clients across your service portfolio.

What We're Looking For

• Previous experience working as a BMS/BAS Service Technician or Service Engineer.
• Strong knowledge of HVAC controls and building automation systems.
• Experience working with platforms such as Tridium Niagara, Schneider Electric, Siemens, Honeywell, Delta Controls, Distech, Alerton or similar.
• Ability to diagnose faults and troubleshoot control systems independently.
• Excellent communication and customer service skills.
• Australian working rights and a valid driver's licence.

What's On Offer

• Salary of up to $120,000 + Super.
• Fully maintained company vehicle.
• Ongoing technical training and career development.
• Supportive team with an excellent reputation in the Melbourne market.
• Variety of service work across high-profile commercial and critical infrastructure projects.
• Long-term career progression within a growing building automation business.

If you're looking to take the next step in your Building Management Systems career and join a business that values its people and invests in their development, we'd love to hear from you.

Apply today or get in touch for a confidential discussion.

MEP Commissioning Engineer – Data Centers (Traveling Role)
Rotation: 17 Days On / 4 Days Off
Location: Travel Across the U.S.

We're looking for experienced MEP Commissioning Engineers to support the delivery of hyperscale and mission-critical data center projects across the U.S. This is a travel-based role operating on a 17/4 rotation, offering the opportunity to work on some of the industry's most advanced facilities.

Key Responsibilities:

• Execute and oversee MEP commissioning activities across mechanical and electrical systems.
• Perform L1-L5 commissioning, functional testing, and integrated systems testing (IST).
• Coordinate with contractors, clients, and commissioning teams to ensure successful project delivery.
• Review commissioning documentation, test scripts, and issue resolution.

Requirements:

• Proven commissioning experience on mission-critical or data center projects.
• Strong understanding of mechanical and/or electrical building systems.
• Experience with commissioning documentation, functional testing, and troubleshooting.
• Willingness to travel extensively on a 17 days on / 4 days off rotation.

What's on Offer:

• Competitive salary and travel package.
• Opportunity to work on cutting-edge hyperscale data center projects.
• Long-term career progression with a growing commissioning team.

Enterprise Account Manager (AI & Cloud Solutions)

Location: Riyadh, Saudi Arabia

About the Opportunity

Our client is a fast-growing technology company at the forefront of enterprise AI and cloud infrastructure, helping organisations accelerate AI adoption through cutting-edge infrastructure, cloud-native platforms, managed services and modern data solutions.

As demand continues to grow across Saudi Arabia, they are looking for an experienced Account Manager to develop strategic customer relationships, drive new business within existing accounts and support organisations on their AI and digital transformation journey.

This is an opportunity to work with some of the region's most innovative enterprises, delivering next-generation technologies including AI infrastructure, cloud platforms, GPU computing, Kubernetes, MLOps, cloud managed services and enterprise modernisation solutions.

Key Responsibilities

• Manage and grow a portfolio of enterprise and strategic accounts across Saudi Arabia.
• Develop trusted relationships with business and technical stakeholders up to C-level.
• Identify opportunities for account expansion through AI, cloud and infrastructure solutions.
• Own the complete sales cycle from opportunity identification through to contract negotiation and closure.
• Build long-term account plans aligned with customers' digital transformation initiatives.
• Collaborate with solution architects, pre-sales consultants and delivery teams to develop winning proposals.
• Maintain an accurate sales pipeline and consistently achieve revenue targets.
• Develop executive relationships across government, enterprise and regulated industries.
• Stay current on AI, cloud-native technologies and emerging market trends.

Requirements

• 7–10 years of enterprise technology sales or account management experience.
• Proven success selling complex, solution-based technology into enterprise customers.
• Experience selling one or more of the following:
  • AI Infrastructure
  • Cloud Platforms
  • Cloud Managed Services
  • Kubernetes & Cloud-Native Technologies
  • High Performance Computing (HPC)
  • MLOps / AI Platforms
  • Data Platforms
  • Enterprise Infrastructure
  • Modernisation Services
• Strong understanding of consultative enterprise sales methodologies.
• Experience engaging CIOs, CTOs, Heads of Infrastructure, Heads of Data & AI and senior technology leaders.
• Track record of consistently exceeding revenue targets.
• Excellent commercial, negotiation and relationship management skills.
• Strong knowledge of the Saudi enterprise market is highly desirable.

Preferred Background

Candidates will ideally come from organisations specialising in cloud infrastructure, AI platforms, cloud-native technologies, enterprise infrastructure, managed services, hyperscalers, or technology consulting.

Experience working with technologies such as NVIDIA, Google Cloud, Kubernetes, Databricks, GPU infrastructure, MLOps, enterprise storage, cloud automation or AI deployment platforms would be highly advantageous.

What We're Looking For

• Commercially driven and customer focused.
• Strong enterprise relationship builder.
• Passion for emerging technologies and AI.
• Comfortable selling high-value, complex technology solutions.
• Able to thrive in a fast-paced, high-growth environment.

Malware Analyst Team Lead | Italy | Up to €80,000

Joining a leading IoT/OT company, who build intelligent security platforms that provides protection to connectivity devices across the world.

As a Malware Analyst Team Lead, you'll act in a mainly hands on capacity, whilst leading a small team of Malware Analysts, which forms part of a larger security research division.

The team are responsibe for creating various dedection rule in the products and supporting threat intelligence operations.

This is a mainly remote position, however you will need to be available for regular visits to the Milan HQ.

Skills/Technologies

• Reverse Engineering
• Dedection signatures
• YARA, SNORT or SURICATA
• Threat Intelligence
• MITRE ATT&ACK

Edison Smart is supporting a high-growth technology business with the appointment of a Head of AI

This is a senior leadership opportunity for someone with deep expertise across artificial intelligence, machine learning and credit decisioning. The successful individual will take ownership of developing and scaling advanced AI capabilities across lending and credit.

The role requires someone who combines strong technical depth with leadership capability and has experience taking sophisticated machine learning models from development through to production at scale.

The Role

You will take ownership of AI and machine learning capabilities across lending, working closely with senior leadership and cross-functional teams to build intelligent, scalable and commercially effective credit decisioning systems.

Key responsibilities include:

• Own the AI and machine learning strategy across lending and credit decisioning

• Build and deploy production-grade models across credit scoring, underwriting, affordability, default prediction and portfolio risk

• Develop advanced credit models using traditional and alternative data sources

• Lead the development of automated and real-time decisioning systems

• Establish robust frameworks for model evaluation, monitoring, explainability and governance

• Build and develop a high-performing AI and machine learning function

• Work closely with Product, Engineering and Risk teams to take models from experimentation into production

• Drive innovation while ensuring scalability, reliability and responsible AI deployment

What We're Looking For

• Significant experience building AI and machine learning systems within lending or credit environments

• Deep expertise across credit scoring, underwriting, credit risk modelling or automated decisioning

• Proven experience taking machine learning models from research through to production at scale