Job ID:
272741
Published date:
14/09/2026
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Type
Job ID:
261124
Published date:
10/08/2026
Summary
Salary: Competitive + Bonus
Location: Atlanta, Georgia, United States (Hybrid)
Industry: IoT / Telecommunications / Connectivity
About the company
Edison Smart are partnered with a rapidly growing IoT SaaS business transforming enterprise connectivity through innovative software and managed connectivity solutions. As the company continues to scale, they are investing in a customer-first strategy that combines technology, AI, and operational excellence to deliver an exceptional customer experience. This is a unique opportunity to build and lead the entire post-sales customer function, driving customer retention, expansion, and long-term business growth in a high-growth technology environment.
Responsibilities:
- Build and lead the end-to-end Customer Experience function across Customer Success and Support
- Develop customer onboarding, adoption, retention, renewal, and expansion strategies
- Drive customer health programmes and executive business reviews for key accounts
- Lead AI-enabled customer support initiatives and digital self-service capabilities
- Oversee knowledge management, customer education, and AI-assisted support tools
- Establish customer support processes, escalation frameworks, and operational governance
- Capture Voice of the Customer insights to influence product development and business strategy
- Develop customer success metrics including retention, adoption, NPS, CSAT, and customer health
- Partner closely with Sales, Product, Engineering, Marketing, and Operations to improve customer outcomes
- Lead and develop both onshore and offshore customer-facing teams
Key Requirements:
- Proven leadership experience within Customer Success, Customer Experience, or Customer Operations
- Background in high-growth SaaS, IoT, telecommunications, or technology businesses
- Experience building and scaling customer success functions and operating models
- Strong understanding of customer retention, expansion, onboarding, and lifecycle management
- Experience implementing AI, automation, or digital self-service within customer operations
- Demonstrated ability to manage cross-functional stakeholders and executive customer relationships
- Experience leading distributed or offshore customer support teams
- Strong analytical mindset with experience using customer success metrics to drive business decisions
- Excellent communication, leadership, and organisational skills
- Experience within IoT, connectivity, wireless, or enterprise technology is highly desirable
Job ID:
259750
Published date:
31/07/2026
Summary
The role
Develop and execute a territory plan to grow new business across the European Union.
Identify, engage and secure high-value enterprise customers requiring IoT connectivity solutions.
Build a strong, qualified pipeline through targeted prospecting, networking, referrals, events and marketing activity.
Lead consultative discovery conversations to understand each customer’s commercial and technical requirements.
Create compelling proposals and business cases that demonstrate measurable value.
Manage complex, multi-stakeholder sales cycles from first contact through negotiation and contract close.
Build relationships with senior commercial, operational and technical decision-makers.
Maintain accurate pipeline visibility, forecasting and activity within the CRM.
Work closely with marketing, solutions, product and delivery teams to provide a strong customer experience.
Represent the business at relevant industry events and customer meetings across Europe.
Consistently achieve quarterly and annual revenue targets while operating with a high level of autonomy.
Key requirements
At least seven years’ experience in business development or enterprise sales using a consultative sales approach.
A proven record of winning new logos and exceeding revenue targets in complex B2B markets.
Strong experience selling IoT connectivity, cellular connectivity, telecoms or a closely related technology solution.
Confidence managing long, solutions-led sales cycles involving multiple stakeholders.
Strong commercial awareness with excellent negotiation, objection-handling and closing skills.
The ability to communicate complex solutions clearly to both commercial and technical audiences.
Experience building and managing a high-quality enterprise pipeline across multiple European markets.
A proactive, resilient and self-motivated approach, with the discipline to work effectively in a remote role.
Fluent English; additional European language skills would be advantageous.
Willingness and ability to travel across the EU for customer meetings and industry events.
Job ID:
260525
Published date:
27/07/2026
Summary
Senior Business Development Manager – New Business (IoT Connectivity)
Location: Hybrid
The Role
This is a pure new-business "hunter" role. You'll be responsible for identifying, targeting and winning new logos within the UK IoT market (with scope to expand further afield as you and the territory grow). You'll work closely with a vertical focus but will always be encouraged to chase strong opportunities wherever you find them, with an emphasis on larger enterprise-level deals.
You'll report directly into the Head of New Business Sales, joining a wider sales organisation of around 30 people spanning Account Management, SDRs and New Business - with a clear path for continued growth as your success builds.
What You'll Be Doing
- Proactively identifying and targeting new prospects within your focus market, understanding their requirements and how we can add value
- Building a multi-touch new business strategy to generate and progress your own pipeline of appointments
- Running consultative sales conversations with prospective customers, understanding their challenges and presenting compelling, well-structured proposals
- Building and managing a high-performing, blended sales pipeline against clear quarterly targets
- Negotiating and closing new enterprise-level business, with deal cycles ranging from a few months to 12+ months depending on complexity
- Collaborating with Marketing on events, webinars and creative campaigns to generate new opportunities
- Handing over won business cleanly to the Account Development team, setting new clients up for long-term success
What We're Looking For
- A strong track record in new business / hunter sales roles - ideally 10+ years, though we'll consider 7+ years for the right person
- Experience selling into the IoT space is ideal
- A genuine "killer instinct" for new business someone who thrives on the chase and can bring a clear point of view on strategy and territory planning
- A confident, credible presence with senior decision-makers, comfortable navigating complex, multi-stakeholder sales
- Strong consultative selling, negotiation and closing skills
- Excellent written and verbal communication skills
- Resilience, autonomy and strong personal time management
Job ID:
247090
Published date:
14/07/2026
Summary
Customer Engagement Specialist
Salary: upto 95K + Bonus
Location: Remote – United States
Idustry: IoT Connectivity
About the company
Edison Smart are partnered with a global IoT technology business that is expanding its commercial team. They are looking for a Customer Engagement Specialist to generate qualified opportunities, support the sales team, and help drive new business growth. This is an excellent opportunity to join a fast-growing business with clear career progression into technology sales.
Key Requirements
- Generate qualified leads through outbound prospecting.
- Qualify inbound enquiries and book discovery meetings.
- Work closely with Sales and Marketing to drive pipeline growth.
- Maintain CRM activity using Salesforce or similar platforms.
- Previous SDR, BDR, customer engagement, or sales experience preferred.
- Strong communication and relationship-building skills.
- Self-motivated and comfortable working remotely.
- Interest in IoT, SaaS, cloud, or technology solutions.
- Experience with Salesforce, Outreach, ZoomInfo, or similar tools is advantageous.
- Bachelor's degree or equivalent experience preferred.
Job ID:
254666
Published date:
08/07/2026
Summary
Netmore UK Commercial Manager
Position Summary
The UK Commercial Manager is accountable for protecting and enabling Netmore UK’s commercial position across client and supplier engagements. The role provides end-to-end commercial oversight from tender and negotiation through contract mobilisation, change control, delivery assurance, risk management and close-out.
It requires a strong blend of contract expertise, delivery awareness, financial discipline and stakeholder management, ensuring that commercial commitments are understood, governed, delivered and evidenced across the business.
Role Purpose: To ensure contractual obligations, delivery plans, supplier arrangements, financial controls and commercial risks are aligned, actively managed and escalated early — so that Netmore can deliver confidently, avoid avoidable exposure and support sustainable business growth.
Key Responsibilities
Contract ownership and governance
- Lead and maintain oversight of UK client and supplier contractual agreements, ensuring commitments, obligations, assumptions and constraints are clearly understood across the business.
- Coordinate commercial input into contract drafting, negotiation, review and approval cycles, working closely with Legal, Finance, Delivery, Operations and senior stakeholders.
- Establish practical contract governance so that obligations, notices, deliverables, milestones, KPIs, SLAs, service credits, liquidated damages and acceptance criteria are tracked and actively managed.
Commercial risk and opportunity management
- Identify, assess and mitigate commercial, financial, contractual and operational risks that may impact delivery performance, margin, compliance or customer confidence.
- Create clear commercial risk positions for decision-making, including options, impacts, recommended mitigations, ownership and escalation routes.
- Identify optimisation opportunities, including contract improvements, supplier efficiencies, cost recovery, scope clarification and improved commercial controls.
Change control and scope management
- Own and govern formal change control processes for client and supplier agreements, ensuring changes are assessed for cost, time, risk, resource, technical and delivery impact before approval.
- Ensure scope changes, assumptions, dependencies and exclusions are documented, communicated and agreed through the correct governance route.
- Work with delivery teams to ensure commercial positions are translated into practical delivery actions and not left as purely contractual statements.
Client, supplier and stakeholder engagement
- Build strong working relationships with clients, suppliers and internal stakeholders, acting as a trusted commercial point of contact and escalation route.
- Support supplier negotiations and performance conversations, ensuring supplier obligations align with Netmore’s delivery commitments and commercial risk appetite.
- Influence without direct authority across cross-functional teams by providing clear commercial guidance, balanced judgement and pragmatic recommendations.
Financial and delivery alignment
- Work with Finance and Delivery teams to ensure contract pricing, cost assumptions, purchase commitments, supplier charges, revenue triggers and commercial dependencies are understood and controlled.
- Support budgeting, forecasting and commercial reporting by providing accurate input on contractual commitments, exposure, change status, claims, risks and opportunities.
- Ensure commercial commitments are aligned with mobilisation plans, delivery milestones, operational readiness, service transition and ongoing support obligations.
Compliance, auditability and reporting
- Ensure adherence to applicable legal, regulatory, procurement, governance and internal approval requirements.
- Maintain accurate commercial records, decision logs, change control evidence, obligation trackers and contractual correspondence to support auditability and defensible decision-making.
- Prepare clear commercial status updates for senior stakeholders, including key risks, decisions required, commercial exposure, change pipeline, supplier issues and recommended next steps.
Core Accountabilities
Contract Governance
- What Good Looks Like: Obligations, risks, dependencies and commercial positions are visible, owned and actively managed.
- Typical Outputs / Evidence: Contract summaries, obligation trackers, governance packs, decision logs.
Commercial Controls
- What Good Looks Like: Change, cost, scope and supplier impacts are assessed before decisions are made.
- Typical Outputs / Evidence: Change assessments, commercial impact notes, approval packs, claim / recovery evidence.
Risk and Escalation
- What Good Looks Like: Material risks are identified early with options, owners and recommended actions.
- Typical Outputs / Evidence: Risk registers, escalation notes, mitigation plans, executive summaries.
Stakeholder Management
- What Good Looks Like: Legal, Finance, Delivery, Operations, clients and suppliers have a shared understanding of commitments and constraints.
- Typical Outputs / Evidence: Stakeholder updates, meeting inputs, action trackers, negotiation points.
Business Growth Support
- What Good Looks Like: New opportunities are commercially robust and delivery-aware before commitment.
- Typical Outputs / Evidence: Tender inputs, assumptions logs, pricing input, supplier commercial reviews.
Skills and Capabilities Required
Contract management and negotiation: Proven ability to review, negotiate and manage complex client and supplier agreements, with clear understanding of contractual obligations, risk allocation and commercial levers.
Commercial and financial acumen: Strong grasp of pricing models, cost structures, margin impact, payment milestones, service credits, LDs, KPIs, SLAs and commercial exposure.
Delivery-aware commercial judgement: Able to connect legal and commercial positions to real delivery impacts, including mobilisation, operations, supplier performance, dependencies and customer outcomes.
Risk identification and mitigation: Confident assessing financial, contractual and operational risk, then converting it into practical mitigation plans, escalation points and decision recommendations.
Legal and regulatory awareness: Comfortable working with Legal colleagues, interpreting contractual language and ensuring commercial activities follow governance, regulatory and compliance requirements.
Stakeholder and supplier relationship management: Able to build credibility with clients, suppliers and internal teams, manage escalations and influence outcomes without relying on formal authority.
Structured execution and attention to detail: Maintains accurate documentation, disciplined trackers, clear decision records and robust change control evidence.
Communication and senior-level reporting: Clear, concise and structured communicator who can tailor messaging by audience and present commercial status, risks and recommendations at senior level.
Ownership and proactivity: Takes ownership of issues, follows actions through to completion and actively looks for ways to improve commercial outcomes and reduce avoidable exposure.
Experience and Qualifications
- 3–5+ years’ relevant commercial, contract management, supplier management, procurement, delivery governance or equivalent experience.
- Experience working with both client-side and supplier-side contractual arrangements.
- Demonstrable experience supporting contract negotiation, commercial governance, change control, risk management and senior stakeholder reporting.
- Experience in IoT, telecoms, utilities, infrastructure, technology delivery or managed service environments would be beneficial.
- Formal legal, commercial, procurement, project management or finance-related qualifications are advantageous but not essential where equivalent experience can be demonstrated.
Success Measures
- Contractual obligations are clearly owned, tracked and discharged on time.
- Commercial risks, scope changes and supplier impacts are identified early and escalated with recommended actions.
- Client and supplier agreements support delivery outcomes and protect Netmore’s commercial position.
- Change controls are evidence-based, commercially assessed and progressed through the correct approval route.
- Senior stakeholders receive clear, timely and decision-ready commercial reporting.
- Commercial lessons learned are captured and used to strengthen future bids, negotiations and delivery governance.
What We’re Looking For
- A commercially astute, delivery-aware individual who can balance contractual discipline with practical business judgement.
- Confident working across functions and with senior stakeholders, including Legal, Finance, Delivery, Operations, clients and suppliers.
- A structured thinker who can turn strategy, risk and contractual obligations into clear, executable action plans.
- Someone comfortable operating in a fast-moving environment where priorities, dependencies and commercial positions need careful management.
- A proactive owner who takes initiative, communicates early and focuses on protecting delivery outcomes as well as commercial value.
Why Join Netmore?
Netmore is a global IoT operator focused on enabling real-world connected solutions. The UK Commercial Manager will play a key role in supporting commercial control, customer confidence and delivery success as the business grows.
This is an opportunity to operate at the centre of commercial decision-making, working across contract management, supplier governance, customer engagement, financial control and delivery assurance.
The role suits someone who wants to make a visible contribution, influence outcomes across the business and help shape robust commercial practices in a growing organisation.
Netmore UK Commercial Manager – Uplifted Job Definition
Job ID:
243050
Published date:
02/06/2026
Summary
Job Title: Director of Sales Strategy & Operations (RevOps / SaaS)
Salary: Competitive + Bonus + Equity
Location: Atlanta, Georgia, United States (Hybrid)
Industry: IoT / Connectivity / Telecommunications
About the company
Edison Smart are partnered with a rapidly scaling IoT and connectivity technology company transforming how enterprise organisations manage global device connectivity. The business operates at the intersection of SaaS, wireless infrastructure, and enterprise automation, delivering scalable solutions to customers across multiple industries. With significant growth plans in place, the company is investing heavily in commercial operations, data intelligence, and revenue infrastructure to support long-term scale. This is an opportunity to play a critical role in shaping the operational backbone of a high-growth technology organisation.
Responsibilities:
• Build and scale the sales and revenue operations infrastructure
• Own pipeline governance, forecasting, and commercial reporting
• Develop real-time dashboards and commercial intelligence systems
• Drive CRM optimisation, workflow automation, and data accuracy
• Manage quote-to-cash processes including pricing and billing workflows
• Partner with leadership on territory planning and hiring strategy
• Improve forecasting accuracy and sales performance visibility
• Identify and automate manual operational processes using AI tools
• Collaborate cross-functionally with sales, marketing, finance, and product teams
• Support compensation planning and commission reconciliation processes
Key Requirements:
• 7+ years of experience in Sales Operations, RevOps, or commercial operations
• Strong background in B2B IoT, connectivity, or technology environments
• Proven experience building operational processes from scratch
• Deep CRM expertise including reporting, workflows, and pipeline governance
• Experience owning quote-to-cash and commercial operations processes
• Strong analytical mindset with advanced reporting and forecasting capabilities
• Comfortable working in fast-paced, high-growth environments
• Experience leveraging AI tools and automation within commercial operations
• Excellent stakeholder management and communication skills
• Ability to balance strategic planning with hands-on execution
Job ID:
222903
Published date:
30/04/2026
Summary
Job Title: VP of Sales – Telematics / IoT
Location: United States (Remote – East Coast hours preferred)
About the Firm
A profitable, established SaaS company operating in the IoT and telematics space, delivering solutions across fleet management, asset tracking, and logistics. The business is entering a new phase of growth following a recent strategic inflection point.
About the Role
This is a senior leadership role with full ownership of the direct sales function. You will be responsible for defining and executing sales strategy, leading the team, and driving consistent net new revenue growth within SMB and mid-market segments.
Responsibilities
- Own and lead all direct B2B sales activity and revenue performance
- Set and deliver quarterly targets for net new recurring revenue
- Build, manage, and develop a team across inbound, outbound, and account management
- Partner with marketing to optimise lead generation, conversion, and customer acquisition cost
- Maintain accurate pipeline management, forecasting, and reporting
- Drive continued transition toward subscription-based revenue models
- Establish scalable sales processes, metrics, and performance frameworks
Requirements
- 10+ years of experience in telematics sales
- Experience in IoT, telematics, fleet management, or logistics sector
- 5+ years in a sales leadership or team management role
- Proven success in closing net new business and managing full sales cycles
- Experience selling into SMB or mid-market customers
Preferred Qualifications
- Background in subscription-based or SaaS revenue models
- Experience scaling sales teams in small to mid-sized organisations
Job ID:
233606
Published date:
27/04/2026
Summary
CRO
Remote, US based
About the Firm
A well-established, profitable SaaS business operating in the fleet management, asset tracking, and logistics space. The company has a strong B2B customer base and is entering a new phase of growth following recent private equity backing.
About the Role
This is an executive leadership position with full ownership of the revenue function, spanning sales, marketing, and go-to-market strategy. You will work closely with the CEO and leadership team to define growth strategy, scale revenue operations, and drive long-term value creation.
Responsibilities
- Own and lead the end-to-end revenue function, including sales, marketing, and GTM strategy
- Define target customer profiles, pricing, positioning, and channel strategy
- Build, lead, and develop high-performing teams across sales, account management, and marketing
- Set and deliver against revenue targets, including pipeline development and forecasting
- Drive transition towards recurring, subscription-based revenue models
- Establish scalable processes, tools, and reporting across the revenue organisation
- Partner with executive leadership and investors on growth strategy and performance
Requirements
- 15+ years of experience in B2B SaaS or technology revenue leadership roles
- 5+ years working for telematics business, targeting SMB and Mid-Market
- Proven track record owning full revenue functions (sales and marketing)
- Strong experience building and executing go-to-market strategies
- Commercially driven, data-oriented leader with hands-on execution capability
- Experience in scaling teams within high-growth or mid-sized organisations
- Strong leadership, communication, and stakeholder management skills
Job ID:
196434
Published date:
05/01/2026
Summary
Software Lead Architect (Contract – 6 Months)
Edison Smart are seeking an experienced Software Lead Architect for an initial 6-month contract to help lead and shape our clients technology roadmap. As a key member of the Architecture function, you will be responsible for designing robust, scalable, and innovative lighting control and smart building solutions that integrate seamlessly with wider systems.
This role suits a senior architect with strong hands-on experience across software architecture, IoT platforms, system integration, and modern software engineering practices, who is comfortable guiding multidisciplinary teams and collaborating closely with both technical and non-technical stakeholders.
Key Responsibilities
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End-to-End IoT Architecture
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Design and oversee secure, scalable, and maintainable software architectures
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Cover device connectivity, edge computing, cloud integration, and data management
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Technology Strategy
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Define and influence the technology roadmap
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Evaluate and recommend tools, frameworks, and platforms aligned with modern industry standards
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Security & Compliance
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Implement best practices for cybersecurity, data privacy, and regulatory compliance within IoT ecosystems
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Architecture Governance
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Produce and maintain architecture documentation and decision records
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Promote architectural best practices across engineering teams
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Stakeholder Collaboration
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Work closely with architects, product managers, and product owners
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Translate technical decisions into clear business-aligned outcomes
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Technical Leadership
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Challenge existing thinking and help shape future-state architecture
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Provide guidance and mentoring across engineering teams
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Required Skills & Experience
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5+ years’ experience as a Software Architect
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Strong background in software engineering and system design
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Expertise in IoT protocols (e.g. MQTT, CoAP, AMQP), device management, and edge computing
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Solid understanding of cybersecurity principles relevant to IoT and connected systems
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Experience with real-time data processing, analytics, and integration with data or ML platforms
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Excellent leadership, communication, and stakeholder engagement skills
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Fluent in English
Preferred / Nice-to-Have Skills
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Experience with industrial IoT, smart devices, or smart building systems
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Familiarity with firmware or embedded software development
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Hands-on experience with DevOps, CI/CD pipelines, and automated testing
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Strong problem-solving skills and a passion for innovation
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Knowledge of smart building ecosystems or adjacent industries
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