Senior Product Manager – AI / Voice Technology

Location: Abu Dhabi, UAE
Employment Type: Full-time
Working Model: Onsite
Function: Product

The Opportunity

A UAE-based technology company developing advanced AI products and enterprise technology solutions is looking for a Senior Product Manager to take end-to-end ownership of a next-generation AI product combining Voice AI, conversational intelligence, software and associated hardware.

This is a highly hands-on product leadership role spanning the full product lifecycle, from strategy and customer discovery through development, hardware integration, commercialization, launch and scale.

The successful candidate will work closely with Engineering, AI, Hardware, Design, Sales, Marketing, Growth and Customer Success teams, while also engaging directly with enterprise customers and external technology partners.

This is an opportunity for a product leader who can operate across technology, customer requirements and commercial execution, rather than focusing solely on software product management.

The Role

You will own the product strategy, roadmap and execution, while ensuring the software, AI and hardware components come together as a complete customer solution.

You will be expected to understand both the technical capabilities of AI and hardware and how those capabilities translate into commercially valuable products for enterprise customers.

The role combines:

• Product strategy

• AI and Voice AI product development

• Hardware product ownership

• Enterprise customer discovery

• Commercialization

• Hardware sales support

• Go-to-market

• Product analytics

• Cross-functional execution

Key Responsibilities

Product Strategy & Ownership

• Own product strategy, roadmap, priorities and execution.

• Define product vision, objectives and success metrics.

• Develop a strong understanding of customers, competitors and the AI technology landscape.

• Translate business strategy and customer requirements into clear product priorities.

• Identify new product and commercial opportunities.

• Prioritize across software, AI, hardware, integrations and customer requirements.

• Make clear product trade-offs based on customer value, technical feasibility and commercial potential.

AI & Voice Product Development

• Work closely with AI and Engineering teams to develop Voice AI capabilities.

• Translate complex AI capabilities into practical customer-facing products and workflows.

• Define requirements around speech recognition, transcription, conversational AI, voice agents, latency, accuracy, reliability and user experience.

• Understand the capabilities and limitations of modern AI models and systems.

• Use customer feedback and product data to continuously improve performance and adoption.

• Help translate advances in AI technology into commercially viable product capabilities.

Hardware Product Ownership

• Own product requirements for hardware associated with the platform.

• Ensure seamless integration between hardware, software and AI capabilities.

• Work with engineering teams, suppliers, vendors and integration partners on hardware specifications.

• Understand hardware compatibility, connectivity, deployment and operational requirements.

• Support hardware testing, validation and product readiness.

• Manage hardware dependencies, procurement considerations, lead times and deployment requirements.

• Incorporate customer and commercial feedback into hardware roadmap decisions.

Commercialization & Hardware Sales

A significant part of the role will involve supporting the commercial adoption of the product and its associated hardware.

You will:

• Work closely with Sales and Business Development on enterprise opportunities.

• Participate in customer meetings, demonstrations and technical discussions.

• Support opportunities from initial requirements through pricing, procurement, deployment and implementation.

• Translate technical capabilities and hardware specifications into clear commercial value propositions.

• Support hardware pricing, packaging and commercial models.

• Understand unit economics, margins, procurement costs, inventory and lead-time considerations.

• Support enterprise RFPs and proposals.

• Help establish a scalable approach to hardware sales and deployment.

• Capture customer feedback and translate it into product improvements.

Customer Discovery

• Conduct customer interviews, discovery sessions and product workshops.

• Develop a deep understanding of enterprise customer problems and operational requirements.

• Participate in product demonstrations and strategic sales opportunities.

• Validate product concepts before significant development investment.

• Distinguish scalable product opportunities from one-off customer requests.

• Build strong feedback loops between customers, Sales and Product.

• Work directly with customers to understand both technical and commercial requirements.

Roadmap & Product Requirements

• Build and maintain the product roadmap.

• Translate strategy into detailed product requirements, user stories and acceptance criteria.

• Manage and prioritize the product backlog.

• Define clear scope and expected outcomes for initiatives.

• Balance software, AI, hardware and commercial priorities.

• Communicate roadmap decisions, priorities and trade-offs across the organization.

Product Development & Execution

• Lead initiatives from concept through production and deployment.

• Work closely with Engineering, AI, Hardware and Design throughout the development lifecycle.

• Participate actively in sprint planning, product reviews and technical discussions.

• Identify risks, dependencies and blockers early.

• Balance speed, quality, customer experience and technical constraints.

• Ensure product initiatives are delivered against agreed objectives.

Go-to-Market & Launch

• Partner with Marketing, Product Marketing, Sales, Growth and Customer Success on GTM strategy.

• Develop launch plans for new products, hardware, features and capabilities.

• Define target customers, industries, use cases, positioning and adoption objectives.

• Ensure commercial teams understand new product capabilities.

• Support demonstrations, strategic customer conversations and enterprise proposals.

• Monitor launch performance and address adoption barriers.

Product Analytics

• Define KPIs across the product and major product initiatives.

• Track acquisition, activation, adoption, engagement, retention and customer satisfaction.

• Monitor software usage alongside hardware deployment and performance.

• Analyze customer behaviour and product usage.

• Measure product releases against expected outcomes.

• Use data and customer insight to continuously improve the roadmap.

What We’re Looking For

We are looking for a senior product professional with a strong combination of product ownership, technical understanding and commercial awareness.

You should have:

• 6+ years of Product Management experience, ideally across AI, SaaS, enterprise technology, telecommunications, hardware-enabled products or related environments.

• A proven track record of taking products from discovery through launch and scale.

• Strong experience developing product strategy and roadmaps.

• Experience working with hardware or hardware-enabled technology products.

• Experience supporting hardware sales cycles, from customer requirements and demonstrations through pricing, procurement and deployment.

• A strong understanding of how hardware, software, cloud and AI components come together as a complete customer solution.

• Experience working directly with enterprise customers.

• The ability to translate technical specifications into clear customer and commercial value.

• Experience working with hardware vendors, manufacturers, suppliers or integration partners.

• Understanding of hardware economics, including pricing, margins, procurement, inventory and lead times.

• Experience working closely with Engineering, AI, Hardware and Design teams.

• Strong customer discovery and problem-solving skills.

• The ability to understand complex technical concepts and turn them into practical products.

• Strong commercial awareness and an understanding of how technology products create business value.

• Excellent communication, presentation and stakeholder-management skills.

Particularly Relevant Backgrounds

Experience in one or more of the following would be highly relevant:

• Voice AI

• Conversational AI

• Generative AI

• AI Agents

• Speech technology

• AI-enabled enterprise software

• AI hardware

• Voice-enabled devices

• Edge devices

• IoT

• Telecommunications hardware

• Enterprise technology

• Hardware-enabled SaaS

• B2B enterprise platforms

Experience selling or deploying technology solutions to enterprise or government customers would also be valuable.

Familiarity with the UAE and wider GCC enterprise technology market would be advantageous.

What Success Looks Like

In the first stages of the role, success will involve:

• Establishing clear product ownership and a structured roadmap.

• Creating strong alignment between Product, Engineering, AI and Hardware.

• Successfully managing software, AI and hardware as one integrated customer proposition.

• Launching meaningful new product capabilities and hardware offerings.

• Establishing a scalable approach to hardware commercialization and deployment.

• Improving customer adoption, engagement and satisfaction.

• Building a repeatable process for converting enterprise customer requirements into scalable product capabilities.

• Establishing clear product and commercial KPIs.

• Supporting Sales in converting strategic enterprise opportunities.

• Creating a product foundation capable of scaling across the UAE, GCC and international markets.

Why Join

This is an opportunity to take ownership of a high-visibility AI product at a company operating at the intersection of artificial intelligence, enterprise technology and physical technology.

You will have significant influence over product strategy and will work directly across technical and commercial functions, with exposure to enterprise customers and strategic opportunities.

The role offers the opportunity to help take an AI-enabled product from its current stage through commercialization, adoption and international scale.

Location

Abu Dhabi, UAE | Full-time | Onsite

Candidates must be based in Abu Dhabi or willing to relocate.