Job Description

We are partnering with a fast-growing digital banking business that combines ethical financial services with advanced AI-powered technology. The company is building a secure and scalable banking platform designed to serve customers globally while meeting the highest standards of reliability, data protection and regulatory compliance.

About the Role

As a Senior DevOps / Site Reliability Engineer, you will be responsible for keeping the platform reliable, observable and secure as it scales across a growing number of services.

You will take ownership of the Kubernetes and container infrastructure, strengthen observability and incident response practices, and implement the security and compliance controls required within a regulated banking environment.

The ideal candidate will demonstrate genuine technical depth across four key areas: observability, reliability, containers and security.

Key Responsibilities

• Monitor platform health and automate incident detection and response.
• Lead root-cause analysis for production incidents and implement long-term preventative measures.
• Operate and scale Kubernetes clusters, including upgrades, autoscaling, ingress and workload scheduling.
• Maintain high standards across container builds, runtime security and image management.
• Build and improve secure CI/CD pipelines that support rapid, safe and reversible deployments.
• Automate platform infrastructure across multiple environments using infrastructure-as-code principles.
• Ensure infrastructure changes are reviewed, controlled and deployed safely.
• Operate messaging and database platforms, including NATS and PostgreSQL.
• Develop and test backup, disaster-recovery and business-continuity processes.
• Define and improve SLOs, error budgets, alerting and on-call practices.
• Mentor engineers and contribute to wider platform and architectural decisions.

Essential Experience

• Advanced experience within DevOps, Site Reliability Engineering or Platform Engineering.
• Proven responsibility for high-availability, production-grade systems.
• Strong observability expertise across metrics, logs, traces and alerting.
• Experience with tools such as New Relic, Prometheus, Grafana or OpenTelemetry.
• Deep knowledge of Docker, Kubernetes and AWS EKS or an equivalent managed Kubernetes service.
• Production experience with container builds, runtime management, scheduling, ingress and autoscaling.
• Strong understanding of SRE principles, including SLOs, error budgets, incident command, root-cause analysis and disaster recovery.
• Experience building and securing CI/CD pipelines.
• Familiarity with data privacy, residency and regulatory requirements within regulated industries.
• Excellent communication skills with the ability to mentor others and influence technical decisions.

Desirable Experience

• Experience within banking, financial services, neobanking or regulated fintech.
• Knowledge of MENA regulatory and data-residency requirements.
• Experience operating self-managed messaging platforms such as NATS, JetStream or Kafka.
• Experience with PostgreSQL in high-availability production environments.
• Familiarity with mobile release processes through App Store Connect and Google Play.
• Previous exposure to AI or machine-learning platforms and infrastructure.