Job Description

Senior Account Manager – IT Services & Solutions

Location: Qatar

About the Role

A leading technology solutions provider is seeking an experienced Senior Account Manager – IT Services & Solutions to drive business growth across enterprise and government customers.

This is a consultative sales role focused on developing strategic customer relationships, identifying new business opportunities, and delivering end-to-end technology solutions. The successful candidate will work closely with technical and delivery teams to position a broad portfolio of IT services, helping organisations accelerate their digital transformation initiatives.

Key Responsibilities

• Develop and manage strategic enterprise and government accounts.
• Identify, qualify, and secure new business opportunities across the region.
• Build long-term relationships with executive stakeholders including CIOs, CTOs, IT Directors, Procurement, and Digital Transformation leaders.
• Manage the complete sales lifecycle from prospecting and qualification through to proposal development, negotiation, and contract award.
• Position a broad portfolio of technology services including:
  • Cloud solutions
  • Cybersecurity services
  • Enterprise applications
  • Systems integration
  • Managed services
  • Professional services
  • IT outsourcing and staff augmentation
  • Data, analytics, and AI solutions
• Collaborate with pre-sales consultants, solution architects, and delivery teams to develop tailored customer solutions.
• Lead responses to RFPs, RFQs, and major public and private sector tenders.
• Monitor customer satisfaction and coordinate with delivery teams to ensure successful project outcomes.
• Maintain an accurate sales pipeline, forecasts, and CRM records.
• Represent the business at customer meetings, industry events, and networking activities.

Requirements

• Bachelor's degree in Information Technology, Business, Engineering, or a related discipline.
• 7–12 years of experience in enterprise IT sales, account management, or business development.
• Proven experience selling technology solutions within a systems integrator, managed services provider, or technology consulting environment.
• Native Arabic speaker.
• Strong commercial acumen with excellent negotiation and relationship management skills.

Technical & Industry Experience

Candidates should have experience selling multiple technology solutions, including several of the following:

• Cloud services
• Cybersecurity solutions
• Enterprise software and business applications
• Systems integration
• Managed Services
• Professional Services
• Data & AI solutions
• Digital Transformation initiatives
• IT outsourcing and resource augmentation

Desirable Experience

• Experience managing large enterprise or government customers.
• Successful delivery of complex, multi-year technology sales engagements.
• Strong understanding of consultative and solution-selling methodologies.
• Experience working alongside major technology vendors and strategic partners.
• Familiarity with digital transformation programmes across the GCC.
• Proven ability to collaborate effectively with pre-sales, technical, delivery, and customer success teams.