Job Description

Our client is a global powerhouse focused on solutions, managed service capabilities and cutting-edge platforms, driving the next level of intelligence powered by cloud, mobility, IoT, collaboration, security, and network services.

As a Presales or Solution Architect in the Global Engineering team you will be responsible for developing solution architecture for complex solutions in network, SDWAN, cloud security, unified collaborations, mobility, and IoT.

This includes technical solution design and service considerations to increase revenue profitability and market competitiveness. You will serve as a technical expert on solution design, development, and implementation requirements, addressing business needs.

Additionally, leverage knowledge of the company's products and services to translate customer requirements into functional, effective, and appropriate solutions for the prospective customer base across the whole APAC region.

Due to the visa quota we can only proceed with local nationals and PR Citizens. 

Responsibilities include:

• Understand customer requirements, assist in the qualification processes and by utilizing the company's standard product and services portfolio to create a suitable solution in concept.
• Actively participate in the RFI/RFP process and development of the technical aspects of proposals in line with customer needs, liaising and qualifying with other colleagues as necessary. Present technical solutions to customers both formally and informally as required
• Author the Technical Sections of Proposals for prospective customers for handover to low level design.
• Participate with sales in winning customer commitment by carrying out specific tasks called for by the sales campaign plan. Generally, this will include presenting the company's technical competence and the customer specific technical solution.
• Validate appropriate order documentation initiated by sales prior to submission to the order desk or in the case of projects, to brief Project Management and Engineering to ensure they are equipped to deliver the solution.
• Maintain and develop knowledge of telecommunications products and services, specifically related to an assigned 'Subject Matter Expert' area.
• Provide product knowledge transfer to other members of the sales organization to enhance their ability to use products to create customer solutions.

In order to be successful you will have the following:

• Bachelors degree in Engineering or related discipline.
• Successful track record in the System Integrator/Telecommunications arena, with strong industry experience and demonstrable track record in complex customer solution wins.
• Ability to formulate thorough and compelling technical solutions documentation including detailed diagrams for both customer facing and internal use.
• The solution architect must possess good customer communication and presentation skills with the ability to progress customer relationship to a ‘trusted advisor’ status. Proven ability is required to assist Sales in strategizing and pitching capabilities and solutions for acquiring new business and growing existing business.
• Ability to collaborate and work closely with internal Sales, Commercial Management, Product Management, Bid Management and Engineering Teams to put together winning solutions and RFP Responses.
• Detail oriented and very thorough and comprehensive Solution Design Document (SDD) experience required.

About Edison Smart

Edison Smart is a global provider of specialized recruitment solutions, supporting the technology industry's most innovative companies. Headquartered in the UK, we connect talent with opportunity, driving the 'Industry 4.0' revolution. With over 30 years of experience, Edison Smart partners with forward-thinking organizations to help achieve their strategic growth goals while fostering groundbreaking technological advancements.